Real-Time does not show up as an add-in under NI Max after installing

[Christopher_Noll]

We are trying to re-install Labview 7.1 Real-Time on a Windows 2K PC.  I insert the Real-Time disk and it completes installation.  After a Reboot, I check under Softaware/LabView/Addins and it does not show up.  It also does not show up as a target option when I start labview.  It worked before applying the latest RIO patch.  After the patch, we uninstalled all the Real-Time stuff via the Control Panel/National Instruments Uninstall (apparently, the uninstall from the RT CD does not actually uninstall anything)  We rebooted a directed after uninstalling.  Then we reinstalled RT, rebooted, and nothing shows up for it.  It seems like something is screwed up in the registry or something.  Can anyone help!!!!

Thanks,

Chris

[Richard P.]

It may be best to clean your registry after uninstalling everything. This is a relatively extreme step, but after this you should be able to install (first LabVIEW, then any DAQ, then any add-ons and toolkits) and see everything in the right place.

After uninstalling:

Remove the following registry components from the Windows Registry:

• HKEY_CURRENT_USER\Software\National Instruments Delete the entire tree!
  
• HKEY_LOCAL_MACHINE\Software\National Instruments Delete the entire tree!
  
• HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\PCI\ , \ISA, or \PCMCIA and delete registry entries containing any keys with 1093 in them.

Do not worry if any of these trees are not listed.

Richard

[Christopher_Noll]

Actually turned out to be operator error.  We were using the wrong CD ROM.  We were using the target controller CD, not the ETS CD!!!!

[Richard P.]

Excellent, not needing to edit the registry is always a good thing.