Remote Panels in 8.6

[Steve257]

I just 'upgraded' from LabView 8.51 to 8.6, and noticed in the License Manager, that while I had 1 Remote Panel connection license with 8.51, under 8.6 it looks like there are 0 included Remote Panel connection licenses...is this right?  Did NI take away my 1 included connection?

[KrisnaWisnu]

Hi Steve257,

Do you purchase specific Remote Panel Licenses from National Instruments?

Basically, if you installed LabVIEW 8.0 and above, you will have Remote Panel License by default, depending on which version of LabVIEW:

• Five connections included in the Professional Development Version
• One connection included in the Full Development Version
• No connections included with Base Development Version

If the answer to my first question is no, then what you see in NI License Manager is for the licensed Remote Panel. You will be able to use remote panel based on your LabVIEW versions.

Let me know if you still having problem using the Remote Panel.

Sincerely,

Krisna Wisnu

[Steve257]

No, I hadn't purchased any additional RP Licenses, I was using the 1 that was included in the Full Development System.

When I check my License manager, I see the screen attached...

As a test, I re-compiled my app under 8.6 and tried to connect to a Remote Panel--I got the message 'Server does not support Remote Panels' in my browser, but I do see my header and footer information along with a 'box' where my app would normally be.  So, it appears that NI has taken away the 1 free RP license?

[KrisnaWisnu]

Hi Steve257,

I have tried on my end, my License Manager showing the same as yours. I believe the "empty box" refers to the unactivated RP Licenses (which can be purchased), I will have to check on that. However, I can use my RP applications without trouble even though the RP Licenses is showing an "empty box". Allow me to ask further questions:

1. Your applications are in executable application (.exe) or just simply a VI?

2. When you mentioned "connect to a Remote Panel", means you are running the RP in the same Computer or you are trying to access RP from the host Computer?

It would be easier to analyze your problem if you described step-by-step of your application when performing RP and attach the error screenshots.

Sincerely,

Krisna Wisnu

[Steve257]

Sorry it's taken a while to reply...been busy, and I'm going out of town again tomorrow.

To answer your questions, Yes, this is a compiled VI, so it's running in an EXE file.

I'm trying to access the RP from another computer on the same local network.  I've printed the IE screen to a PDF file and included it.  As you can see, it has my Title and text around the VI's 'box', but inside the box it only says "Server does not support Remote Panels".  I'm guessing that this is because it doesn't have a license?  I get the same screen and message if I try to access the RP from the same computer running the VI.

Message Edited by Steve257 on 10-12-2008 11:43 AM

[KrisnaWisnu]

Hi Steve257,

No problem, you can let me know if the problem has been solved or not, and let us know the solutions. So, in the future, people would know what to do if they face the same problem.

I found some article that might solved your issue:

1. When you build your .exe, did you changed this parameter?

"open the niwebserver.conf file in notepad.  This is created to handle the new functionality provide by the NI Webserver in LabVIEW 8.6
In the second section labeled Directives that apply to the default server there is a DocumentRoot tag replace the default [LabVIEW]\www with the location of your html file.  Do not include the file name just the path to its location."

For details, refer to step no. 7 and no.9 in here: http://digital.ni.com/public.nsf/allkb/7F95D43D3F50FCAC8625710E000068E1

2.

1. The server hosting the remote panel is having problems interfacing with the LabVIEW Web Server. See the KnowledgeBase linked below for more information on using third-party web servers with LabVIEW Remote Front Panels


2. The Ethernet communication of the actual VI is being blocked by a firewall. Some firewalls are set to allow only http communication so you will see the header for the remote front panel, but when the LabVIEW Web Server starts sending the VI information, it is blocked. Contact your IT administrator to reconfigure the firewall.

 Source:

"Server Does Not Support Remote Panels" Error When Connecting to a Remote Front Panel (http://digital.ni.com/public.nsf/allkb/C23EF1551D8C52ED86256B140073EE2E)

Let me know if the problem still persist.

Sincerely,

Krisna Wisnu