Why I can not install NITPCService with my TPC (WinCE 5.0)?

[SWG]

When I try to install the NITPCService the error massage window show "NI TPC Service 1.0 was not installed successfully. Please run Setup again". I try to install both of ARM and x86 but the result are same. My TPC use CPU of VIA C7 1.5 GHz, 512MB and use WinCE 5.0. I use LabVIEW 8.5 with touch panel module 8.5. How to solve this problem?

SWG.

[AdnanZ]

Hi SWG,

I got the same problem sometime back. It's a bug with the install procedure of the TPC service. The issue is that the installation of the TPC service expects a particular path that begins with \HardDisk\. The way to resolve the issue is to create a new directory at the root which is called \HardDisk\. Then, when you run the install, the executable will begin and you will be given the option of changing the path name which you can point to the right directory (where you usually install software...which might be \Hard Disk\ or something else in your case). You can then delete the directory that you just created. I apologize if the explanation is a bit confusing but I don't have a TPC in front of me so can't guide you properly. Let me know if you have any questions.

[SWG]

Hi Adnan Z
   Thank you for your suggestion. I try to install follow you suggestion but it does not work, the error message show the same. Do you have another ideas to sove this problem?

[AdnanZ]

When exactly does this error message show up? At the beginning, during or after the installation? What architecture are you running; x86 or ARM?

[SWG]

The CPU of my TPC is VIA C7 which x86 architecture. I copy the NITPCService.cab to the TPC harddisk and follow your suggestion but the error message show up again. But when I build my application and copy file to run on TPC, it work well.

[SWG]

The error massage show at begining of installation.

[SWG]

I can solve this problem now.

Problem
When installing the file NITPCService.cab on my target I always recieve the error: NI TPC Service was not installed successfully. Please run setup again.I know it has failed because in trying to download the VI to the target I get the message: Unable To Connect to the remote device Ensure the IP address of the remote device is Correct and the NI TPC Service is running on the device.I know the IP address is correct as I can ping the target. How do I install NI TCP Service to my target?

Solution
The problem is due to a difference in path names. The .CAB installer expects HardDisk (without a space). It may be that on your system the non-volatile folder is named Hard Disk (with a space). In order to get the installation started:
1. Create a new folder called HardDisk in your root directory
2. Run the .CAB file
3. Specify the right non-volatile folder by clicking on the browse button
Note that the installation instructions in KnowledgBase 4D5FP53U (linked below) state: Depending on which type of target you are using, use FTP or an external storage device to copy NITPCService.cab from the labview\PDA\Utilities\NITPCService\ARM directory or labview\PDA\Utilities\NITPCService\x86 directory to any location on the touch panel device. The "any" being the operative word. This is what causes confusion.

[Balaji_DP]

hello SWG,

                        i am also facing this same problem when i try to installing the .cab file on TPC. 

did you find any solution.?

[SWG]

Hi  Balaji DP

I solved this problem already. You can see my solutions on above message.

Good Luck.

SWG.

[Andrew_E]

I know this probably should be on a different thread, but I think it can help here as well.For TPC's with Windows XP, this issue is resolved by first installing the LV Run-Time Engine. You can do this by creating an installer with the Run-Time Engine Installed and installing that on the TPC. Then Reinstall the NITPCService.

Regards,

Andrew