cDAQ-9188 - Modules are not showing in MAX

[Sam2009]

I have stumbled on a strange behavior where cDAQ-9188 chassis is only showing few modules in MAX, but when I login to the chassis via web (using the IP address), I see all the module names listed. Please refer to the reference images for more details.

What I have done so far.

Rest the cDAQ-9188

Assigned an IP address or left is as DHCP

Double check the module's compatibilities - https://www.ni.com/en/support/documentation/supplemental/08/c-series-module-and-compactdaq-compactri...

Rest MAX - Tools\Rest Configuration Data

Updated the firmware on cDAQ-9188 - (Version 1.7.1)

Updated DAQmx driver - First I removed all the DAQmx drivers and installed NIDAQ1600f0.

Does any encounter an issue like this before? Is there anyway to cross check the module's compatibilities using it's serial number? I would greatly appreciated if someone could provide some feedback to this issue. 

Thanks

Sam

[Sam2009]

Another note,

I have tested these missing modules using another cDAQ-9184 chassis and it's seem to recognize these modules right away.

Sam

[KevinTovson]

 Hey Sam,

There are several potential workarounds for cDAQ connectivity issues, outlined in the document here:

Troubleshooting Network cDAQ Connectivity Issues

If this is isolated to one computer on the same network, that may indicate that there are driver compatibility issues. 

Sincerely,

Kevin

[Sam2009]

Thanks Kevin for your suggestion. I did come across that link.

I am currently running NI-DAQmx 16 device driver; therefore, cDAQ-9188 should be well compatible with my system. I tried the cDAQ-9188 on three different system. One system seems to be behaving normally, other one establish connection but only show few modules, and final system doesn't even should the cDAQ-9188. Please refer to the attached document for me details.