can't get customer support to register my product

[jbanc]

how do register my software with you after your website has rejected my registration and i cant get technical help on the phone (holding for 10 minutes)?

[mikeporter]

Try creating the support request online. This creates a support req number and assigns it to a specific person. This streamlines the process somewhat.Mike...

[David Duffey]

Mike is right,

Try ni.com/ask, you will be put into the front of those who did not generate the SR on the web.

I don't think it assigns the request to a specific person though.