cannot install USB device, install wizard freezes when installing SiLib.sys

[Nestr]

Hello,

I have installed LabView and all the software required for running a program for tremor evaluation. When I plug a TremorScope via USB connection it starts Hardware Installation wizard, but the installation does not complete and system freezes when installing SiLib.sys. The OS is Windows XP.

Do you have any solution how to finish the installation or what is going wrong. Thank you for your help.

[Dennis_Knutson]

Why don't you ask the vendor of the device? It does not have anything to do with LabVIEW.