I took a look at the Serial VI you made, and I only see one thing that looked like it needed to be changed: you have a VISA Write function after the VISA Open, but you have no input wired to it. I do not believe you even need the VISA Write, because I think you are only reading information in. I would also encourage you to take a look at the serial examples that ship with LabVIEW, by going to Help and then Find Examples... If you search for serial, several example programs should come up that will help you with your program.
Good luck with completing your application!
John M
Applications Engineer