installing problem

[RUNWU]

@Scott Richardson

Thank you, it does work for my machine finally. 

[decarr]

I had to kill multiple versions of NIOfflineHelpViewer.exe in the main list and under NI Package Manager, but eventually the installation continued. Thanks for the tip!!

[Vladowski]

I ran into the same problem with the installation of LabView 2024 Q1 community, and even let it run for almost a full day to see if it continued, but of course it never did 😞   I don't know how many times i tried restarting the installation, kinda lost track, but it always got stuck at this point.

Because there is no actual error message given at any time, i really had no clue what was causing the problem, but this was the solution i was looking for, and it works! There were actually multiple instances of the NIOfflineHelpViewer.exe running, and i just killed the first one in the list and the installation continued immediately. 

Many thanks for solving this!....its highly appreciated!

[MOCVDstuff]

Thanks !
Saved me a bundle of time.
Let me add that I run the command line, but it works only when running the command line in administrator mode.
In my first attempt, was in normal mode, and the closure attempts were denied.
Again, thanks for this great tip !

[helcio]

The above solutions are all a bunch of BS!

Just update the NI package manager to the last version and everything will work,

[ChuangChen]

解决了，好

[mkhair]

The installer is running NI Offline Help Viewer which gets stuck in loading the application and hangs the installation process. the command line output when loading the Viewer directly indicates this has something to do with the SERVER_STARTUP to create a server window using the win32-Windows_NT-10.0.26100

I have installed separately latest version 19 of the Viewer.

Please test your installers heavily before releasing.

You can quickly update the current installers without the offline help viewer option. 

[hlavam2]

Unfortunately the marked solution doesn't work for me. When I terminate the NIOfflineHelpViewer.exe the installation of LabVIEW 2025 is terminated as well. I tried to install "ni-labview-offline-manual-en_25.1.0.49416-0+f264_windows_x64.nipkg" but it also gets stuck. Is there any other solution?

[483334@gmail.com]

"In my case, while the installation process was stuck on NIOfflineHelpViewer.exe, I continuously used 'taskkill /IM NIOfflineHelpViewer.exe' (as mentioned by Scott Richardson) via cmd.exe with administrator privileges."