right clicking on a front panel control through dameware

[DanNatCorning]

I am currnetly running a LabVIEW application I've developed. Using Dameware, a remote system management softwware, I am remotely accessing the machine running the application.  Everything is working well (albeit slowly), except for the lack of some right-click functionality on front panel controls.  For instance, I am unable to right click on a front panel control, and select "data operations/make current value default".  When I right-click, nothing happens.  However, if I right-click on an area of the front panel that has no control, I do get the normal controls dialog box.  Any suggestions?  I've tried using each of the control/alt and shift keys in conjunction with the right mose button, but nothing seems to work.  The remote machine does not seem to be aware that I am right-clicking on the control.

[JLS]

Hello,

That's interesting, and my suspicion is that this has to do with Dameware, since remote desktop and vpn work without a problem.  It is definitely interesting that it seems to apply only to controls though - do you see similar behavior in any other programs?  Try this, and if indeed LabVIEW seems to be the only application that behaves this way, I'll probe R&D for potential reasons why.

Thank you and have a great weekend!

Best Regards,

JLS

[DanNatCorning]

JLS, yes, so far LabVIEW seems to be the only program that exibits this behavior.  Windows right-click operations all seem to function normally, as do the right-click functions in office applications.  This one is a bit perplexing.

[JLS]

Hello,

I have a meeting set today at 3pm with R&D, so I'll ping them for any ideas.  Unfortunately, even if we understand why this problem occurs, we may not be able to find a direct solution.

Best Regards,

JLS

[JLS]

Hello,

From a LabVIEW standpoint, the meeting generated no reasons why this should be happening.  On the other hand, perhaps the right click is actually happening on the computer, but dameware is not sending the update data for that window.  There is a distinction between the palettes and popup windows.  The palettes I think are distinct windows (which can be pinned down of course), whereas the popup menus are not.  It would be interesting if you wrote a program which used a run-time shortcut menu (a popup menu) on a control - do you see the same problem?  Also, if you right-click and move your mouse off the control, do you see anything then?  The reason I ask that is along the line of speculation that perhaps the right-click is actually occurring but dameware isn't updating the screen.  As a random idea, you could try changing some of the settings in Tools->Options... -> Front Panel such as "Use smooth updates during drawing" and "Play animated images."  I'm not sure if that will help, but perhaps since they affect how the front panel behaves, they'll affect how dameware displays and handles front panel activity.

I'm sorry I don't have more information about this!  I have never used dameware, and it appears that perhaps certain actions in the LabVIEW environment are not being caught by dameware.

Thank you, and definitely post here if a setting turns out to be a solution so others who may happen upon the problem can find it here!

Best Regards,

JLS