"Entry Point Not Found", CVI Error on a Function and DLL that it not at all in project?

[Andy Toth]

I wrote CVI code in Version 7.1.0 (306) and sent the EXE and all project files off to a customer that has CVI Ver 8.1.

The customer is getting "Entry point Not Found Error" message box an it is referencing a function and DLL which is not used

at all in the entire project.   We checked the installed path for header and DLL files that are used.  IT appears okay.

On my machine WinXP, everything is okay.  Note, that I am using a .h file that for Microsoft C/C++ and have already added

windows.h. All was good on my PC.

Any ideas why my customer it will throwing this error? 

[GarthE]

Andy can you be add more information about your situation?

1) Is the "dll that is not used" a windows dll or a cvi dll (I mean CVI library not one that you created)?

      One thing is that you and the customer have different version of CVI.  This means the paths to the CVI libraries will be different.

2) You provided your customer with all files and an exe.  Can they build the EXE? Or are they just trying to execute it?

    I would consider using a distribution kit to provide executables and dlls for your customer. 

3) You could have different things in your windows path variable.  The path variable specifies where the operating system should look for dlls.