Changing the alarm window printout (Set!)

[LIGHTHOUSE]

When an alarm comes in I need it to only print the alarm and not the (reset) and (acknowledge) or better yet a way to add 3 unique characters after the Set! In the printout. This is for an external dialer to be about to distinguish between alarms and a reset. Thanks Kevin

[Vineet_A.]

Hello Kevin,

I don't think there's a way to edit which Alarms are printed in Lookout. You can filter out events, or even certain columns that are printed, but to only print some alarms isn't an option. There's also no way to add characters to the printout of the Alarm.


Are you printing directly to the printer as Alarms and Events occur? What do you mean by an external dialer?

Regards,
Vineet A.

[LIGHTHOUSE]

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@vineet A. wrote:
Hello Kevin,

I don't think there's a way to edit which Alarms are printed in Lookout. You can filter out events, or even certain columns that are printed, but to only print some alarms isn't an option. There's also no way to add characters to the printout of the Alarm.


Are you printing directly to the printer as Alarms and Events occur? What do you mean by an external dialer?

Regards,
Vineet A.

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Vineet

Yes we are printing alarms only to a Zetron 1570 dialer, this device looks at the ASCII text stream and when it detects a pre-selected string it will start dialing on the call list for that alarm. The problem that I have is that (Set!) is the only part of the alarm that indicates a new alarm. So I need to use (Set!) as the search string then the description can be used for the type of alarm. By only being able to use one indication of a new alarm, limits this dialer's ability to use more then one call list. If we only used the description of the alarm, this would allow us more than one call list. But when the alarm is (Reset) and (acknowledged), Lookout sends the string out again so the dialer thinks it is a new alarm and starts the dialing all over again. This is the reason for the need to be able to add more characters to (Set!) or eliminate the reset and acknowledge printout.

Thanks Kevin