Citadel 5 universe not showing under Historical Data

[Rex_User]

I am trying to extract report for the History for Pump turn on/off point as well as history for the tank levels.  I was told to go to Lookout top line menu, select "Options", then "Historical Data Viewer", then click the Plus sign to the left of the "Historical Data" to show "Citadel 5 Universe".  Unfortunately "Citadel 5 Universe" does not show.  As a matter of fact, there is nothing shown when clicking on the Plus sign to the left of the "Historical Data".  Any suggestions?

[Mike@Forshock]

What version of Lookout/MAX?

[Rex_User]

Lookout version 5.1 (build 😎

[Mike@Forshock]

Lookout 5.1 was the last to use Citadel 4, it has a different procedure.

This was a close a procedure I could find on the KB for NI:

http://digital.ni.com/public.nsf/allkb/F35AE1A4A30ACED886257833005C4601