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FPTC120 has bad CJTEMP reading and no open loop TC lites swapped TC120 module with no improvement.

I am using Lookout with FieldPoint software. I have several FP1001 connected to one FP1000. One of the FP1001 bases has a FPTC120 with no lights on the open TC slots. Fieldpoint software shows CHTEMP = 299 deg C yet it shows SUCCESSFUL under status. I have swapped the TC120 module but not the base. Could 1 bad pin on a base screw all this up??  Suggestions??
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Let's take Lookout out of the picture here and test the hardware directly through Measurement and Automation Explorer. Does this give you the same problems? I assume the lights on the hardware do not work no matter what software you use. Also, try a different terminal block.
 
Finally, test to make sure there is a voltage drop across the terminals. Open thermocouple detection relies on a small voltage bias. Check out this KB.
 
 
 
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