Having trouble converting lookout 4.5.1 database to lookout 6.1

[Scott@FI]

I am trying to import my Citadel 4? database (Lookout v4.5.1) to Citadel 5 so that I can use the historical data viewer in Lookout 6.1 to export some of the data to a spreadsheet.  When I tried to create a new database in MAX and chose "Convert Citadel 4 Database to Citadel 5," the older database file is not recognized.  I then navigate to the database location manually and get the following error "There are no Citadel 4 databases to convert."

Any ideas?  I've tried converting the database on machines running Windows XP and Windows 2000 running Lookout 6.1.  Do I need to do an interim conversion with Lookout 5?

I don't think the database is corrupt because I am currently able to log and view it in Lookout v4.5.1.

Also, How can I verify that my database is v4?

[Ryan.S]

This is a know bug. After you install Lookout 6.1, you may not be able to create Citadel 4 database. We will give out a fix.
For now, please unzip the attached file and copy to <National Instruments>\MAX\UI Providers. Then you will be able to create/attach the old Citadel 4 database, and convert it.