Lookout: Error IM002/0 Data source name not found and no default driver specified.

[smigman]

My project reads information from a CSV file.


At the office where I work at, I get no errors. I built and installed all of the software on that particular computer, including Windows XP.

At home, I have the same setup, yet I cannot get my Lookout program to work. I am using the same LKS file(s) e-mailed to myself, from work.

I keep getting the error IM002 (attached below is a JPEG picture of the error report).



I have tried the following:
- Re-install Lookout
- Configure ODBC for User DNS
- Configure ODBC for System DNS
- Configure ODBC for User and System DNS
- Checked to see if the Database is "read only"
- Downloaded a "Safe Database" from NI.com (not corrupted)

- Checked the correct path for the Database
- Checked the correct path for the CSV file
- Started and restarted Lookout services
- Rebooted the computer between each attempts mentioned above
- Verified that Microsoft TEXT DRIVER (*.txt, *.csv) is installed
- Searched NI.com Knowledge Base and tried all recommendations that I could possibly find.
- made sure other programs were not running, using ODBC
- There are a few other things I did too, but can't remember while typing this list.

I am glad I came across the problem now, at home. I wouldn't want the customer watch me fumble for hours with their computer, trying to figure out why I can't get the software to work on their system.


It only took a few minutes for me to make the ODBC configuration work correctly at the office, and everything was fine. At home, it took hours of troubleshooting, and still no success.

[Remzi]

Hi,

Could you please let me know;
- Which version of Lookout you are using? (which build?)
- What is the citadel version on both computer? You can determine the version by checking the version of "lkcitdl.exe" under C:\winnt\system32
- Are you using windows XP on both PCs?

Please follow the steps in the Tutorial below to check the citadel ODBC driver.
http://zone.ni.com/devzone/conceptd.nsf/webmain/59A3A3A9FC54591F8625680800731979?opendocument

Best Regards,
Remzi A.
Applications Engineering
National Instruments

[smigman]

I have Lookout 5.1 on both PCs and the same exact version of XP on both PCs.

I went to follow the tutorial as suggest, and it refers to Excel. I do not have Excel installed on my computer at home, but Excel is installed at the office where the Lookout program does work.

I have a feeling that my project will work at home, if I install a copy of "Microsoft Office 2000". If it does work, them the customer that uses the Lookout software will have to have Excel installed also.