What exactly do the national instruments citadel nt service and the lookout citadel nt service run

[Xavier0124]

We have WhatsUp monitoring software set to monitor NI Lookout and the PC it is on.  It pings the PC, and polls the Lookout Citadel Server NT service.  If either one fails, WhatsUp sends an email notification.  I was under the impression if the Lookout Citadel Server service is down, then NI Lookout won't graph or record data, but that's not the case.  If I shut Lookout Citadel Server or National Instruments Citadel Server down, NI Lookout still graphs and records.  What exactly do these two services run?

Also, is there a possibility that NI Lookout can be viewed through palm OS software, like a Blackberry?

[Ryan.S]

Lookout Citadel Server is for Citadel 4, which is used by Lookout 5 and DSC 7.

NI Citadel is for Citadel 5, used by Lookout 6 and DSC 8.

If Citadel is stopped, Lookout will start it up automatically when launched. But if Citadel is stopped when Lookout is running, there might be some unexpected issues, although the data logging seems to be working well.

So I strongely recommend you not to stop those Citadel service when Lookout is running.

Lookout cannot be running on palm OS.

[Wolfgang]

I have installed CVI2010 on a new Windows 7 machine (i.e. no earlier versions of NI software) - and this service is still gettting installed... It appears that it is not needed at all, no Lookout and no LabVIEW is installed on the computer. Maybe NI could change this behavior in the next service pack?

[Ryan.S]

Do you mean the Lookout Citadel service?

[Wolfgang]

Yes.

I am attaching the proof...