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What to do for lost password; I can't even delete old copy to reinstall new CD?

We setup security while still developing monitoring system. Year-long delay led to lost password. When I log on as administrator (no password) and then go to edit mode,  "administrator " disappears from user name box and I am unable to save any changes.
 
Nate Novosel recently sent me a CD with Lookout 4.5.1, which I've intended to install and add the 4.5.1 fixes to and start the programming over from scratch. However, I cannot remove the old software either.
 
Ideally you can tell me how to keep my old work and get around the lost password (when complete, I still want it pswd protected). If that's not possible, I'm prepared to start over from scratch but would cringe if I have to reformat wiping out the NT system programming. Please help before much more of my hair turns gray or dislodged from scalp.
 
p.s.: If you can, please honor our troops on the 4th by flying our flag during the day.
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Hello,

There is a way to reset the password, with NI's help.  So, you will want to call NI's Support. 

-Khalid

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