MAX 4.5 is extremely slow

[BruceMoyer]

I just updated to Vision Acquisition Software 8.6.0 and starting up MAX takes an extremely long time (maybe 10 minutes).  I'm not sure where to begin since it's so slow.  It eventually loads but I don't have that kind of patience.  What is it doing for so long?  Plus, when it finishes loading, expanding the tree is incredibly slow as well.  It also sometimes gives the error:

MAX Database Connection Error

There was a problem connecting to the database.

Please restart your computer. Refer to KnowledgeBase article 42HG08DD for more information and contact National Instruments if the proble persists.

This is the knowledgebase article the error dialog was referring to:

http://digital.ni.com/public.nsf/allkb/B9107A7F281F9B408625720B0078E5A8

Has anybody used this software yet and experience this?

Thanks,

Bruce

[muks]

How much MB of RAM have u got in your PC.How uch of the virtual memory can you afford?

[muks]

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expanding the tree is incredibly slow as well

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I had to accept this.This takes some time no matter what you do .But def not 10 minutes.

[BruceMoyer]

I have 4GB of RAM.  I can afford a lot of virtual memory, but I'm running 32bit windows so I don't think it'll do any good.

Expanding the tree used to take some time, now it takes a verrrry long time.

[muks]

I hope it is not due to some trojan action.I have been up and running for the past 2 weeks and beleive me i eliminated some 1000 odd worms and viruses and my system is  fast now.

Just in case u need to scan your PC.Since u mentioned that it was working properly earlier.Is it time for you update the virus definitions???:

[BruceMoyer]

???  Everything besides MAX works fine.  No internet problems, other applications are running fine.  Why would MAX be the only thing affected if it was a virus?  It didn't start until I upgraded to the newest version of MAX (which released this week with LabVIEW 8.6 and IMAQ 4.1 (a.k.a. VAS8.6.0)).

[muks]

Though i will not suggest this,Have u tried reinstalling max again? If yes then does the problem still persists?

[muks]

R u having too many interfaces for example some 4 frame grabbers and some interfaces using virtual com port etc?

[BruceMoyer]

I do have 3 frame grabbers, but like I said, I had this setup working earlier just fine.  No virtual com ports.  I'll try uninstalling and then reinstalling MAX to see what happens.

[BruceMoyer]

I still don't know what to do about this situation.  I can't even uninstall MAX because of its associations with other applications (such as LabVIEW) and I would have to uninstall and then reinstall a lot of software just to (possibly) fix the problem.    Not to mention this will take most of the day to do.

Bruce