05-17-2015 09:57 PM
Hi,
I am working on an NI 1772 smart camera, and I'm receiving this error when booting the camera: "Reliance v2.10 Build 1053: Assertion failure in module rlinode.c line 1138 (DCL=351)".
I've searched the knowlege base and there doesn't seem to be much about it, but there was another post on the forum on a cRIO-9082 which received the same error (http://forums.ni.com/t5/Real-Time-Measurement-and/Datalight-Reliance-v2-10-1053/td-p/2820482)
In that post the problem required an RMA to be resolved... will this be the case for the NI 1772 camera as well?
I've tried booting the camera in safe mode and I still receive the same error. The camera doesn't seem to boot up beyond this point. It doesn't even seem to give itself an IP address, as I can't ping the static IP previously assigned to it, and MAX can't detect the camera either.
Anyone else experienced something similar?
Regards,
Yan
05-18-2015 01:43 PM
YL11235,
Unfortunately it seems likely that the storage in the device has failed. I would recommend that you call us at 1-866-275-6964 to begin the RMA process.