PCI1422 [New] IMAQ 2.5.2; is not acquiring image;error: no ext pixel clk

[aol]

WE have bought a PCI 1422 card [labVIEW 6.1, IMAQ 2.5.2,Camera Pulnix TM -1010 ] It doesn't acquire the image, shows error code " no external pixel clock". We have another PCI 1422 which is working without any problems with the same PC [ there are no settings in MAX for the camera/card which could solve this].Please suggest why this could be.

[pavanb]

If one works and the other doens't you may have a damaged board. The following KB talks about the Timing Diagram Requirements for the IMAQ 1422, http://digital.ni.com/public.nsf/websearch/E8030D8C9B12A2C186256AA9004C75FA?OpenDocument and http://zone.ni.com/devzone/conceptd.nsf/webmain/BF9C43586430C32B86256BFB00528558?opendocument

Try updating the driver to 2.5.5,
http://digital.ni.com/softlib.nsf/websearch/42AB44A5B0854E6086256C0E004E3D87?opendocument&node=132060_US

Hope this hleps.