Recent windows 7 updates caused serious conflicts??

[jim01776]

I have two NI PCIe-1433 boards and the NI Max v5.4 installed. Recent win 7 (64 bit) automatic updates, within the last 10 days seemed to cause serious problems. Win 7 couldn't boot any more. Sometimes computer turns on and off by itself before the windows logo shows up. Sometimes it crashes before I can login.

I did a fresh reinstallation of win 7. The same problem happened after some automatic updates. I can boot and use windows 7 if I unplug both NI cards. This makes me think the problem is in NI driver/card. I'm reporting it here to see if anybody experiences similar things.

Earlier this year Win 7 automatic updates caused a problem with my Canon printer/scanner. Canon supplied scan software still does not work today.

[Prickly_Pear]

I did a quick search in our internal records and I don't believe that anyone has reported this kind of problem with the 1433 in the past. Do you know what update was installed that caused the problem? It is possible that the hardware itself is damaged or corrupt. This would prevent the operating system from booting.

Jeremy P.

[jim01776]

Hi Jeremy

Thank you for responding. I do not know which update. I know it's due to some update(s) that happened recently.

After I reinstalled the fresh Windows 7 (64 bit), I installed NI IMAQ software. I was able to use both boards to acquire images at that point. However Windows 7 kept updating itself. Later the same problem happened again.

After unplugging both boards, I have been using the computer for 2 days without a problem. My computer's power supply is 650W. Does the boards require a lot of power?

Jin

[BlueCheese]

The boards do not require much power.

Have you ensured you have the latest version of the IMAQ driver?

http://www.ni.com/download/ni-vision-acquisition-software-2014.02/4584/en/

Eric

[jim01776]

Hi Eric

I didn't. I installed the software from the DVD that came with the board. I believe NI IMAQ software also has an auto update feature.

I'll do it and post the results here.

Thank you,

Jin

[jim01776]

I installed the new software and so far it's been good. I'll post again if anything happens.

Thanks again,

Jin

[jim01776]

The problem occurred again and the drama continued. A computer repair technician later suggested to replace the power source, and I did. It's been working for four days so far.

Perhaps installing two NI PCI cards affected air circulation, and it made the old power source over heated.