Trouble Connecting to GigE Camera

[kevin.key]

Hey,

I'm having trouble connecting to my GigE camera in MAX.

I followed this tutorial: http://zone.ni.com/devzone/cda/tut/p/id/5846 and went through "The camera can be opened in MAX, but it does not acquire images" Case 2, but I still continued receiving the error attached.

What should I try now to get the camera to acquire images? I've also verified with the software that comes with the camera that I can acquire images.

And also, would I be able to use the camera with the ethernet port on my controller (PXI-8110)?

Thanks,

Kevin

[GuenterMueller]

Did you see this thread? It might solve your issue.

BTW: What camera model are you using?

Guenter

[kevin.key]

That some how got me a little closer. Now I get a timeout error message (picture attached).

The camera info is:

DeviceVendorName: Allied Vision Technologies

DeviceModelName: GC1600C

[BlueCheese]

Hi Kevin,

Did you try fixing the two things listed in the first error message? Specifically, disable your firewall and try reducing the packet size to 1500 bytes.

Eric

[kevin.key]

That got it working. I could've sworn I tried that before, but I guess not. Turning the firewall off and setting the packet size to 1500 got it working. I think also I may have fixed something about acquisition mode too. I believe the external triggers were enabled, but not exactly sure because I played around with a lot of settings.