Here's a great White Paper that could help you. Post here if you have additional questions!
Notes for Branch AE: Please reply to This Post within 24 hours The US AE is expected to reply to all of your posts within 24 hours. Having this expectation will keep the escalation moving quickly and toward a fast resolution.
You can also use other communication channels: Phone, Skype, etc. to discuss the issue with the US AE. This can help with troubleshooting and quick diagnosis of the issue.
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