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image grab 1410 external mode ,how to decide the frequency of the pixel clock

we  use the external mode of 1410 , 4khz Hsync .And we use a frequency divider of 256, so we 15HZ Vsync, the image is 512x256, and we use the pixel clock of 4.096Mhz. but alway wo get the error  timeout, (we set the timeout 2000ms). can you tell me what the reason is .
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Is the cable alright? Are you able to get the image in max?
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