Hello,
can you provide more details on what toolkit you are talking about, symptoms, etc..?
Have you been able to make it work with another model of camera?
If you are using the USB driver from NI, then this may help. Make sure your camera complies with the requirements.
http://digital.ni.com/public.nsf/websearch/89E33B77CFE244E986256F8E004E0F13?OpenDocument
Regards,
Jorge M.