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Why PCI Motion Control Boards do not show up in MAX 3.1

I have a two motion control boards installed on my computer, One is PCI-Servo-4A and PCI-Step-4CX. ihave LabVIEW 7.1 nad Valuemotion 5.0.2 installed on my computer. The control boards are shown in the device manager but they do not show up in the Measurement and Automation Explorer 3.1.
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ValueMotion 5.0.2 is our most recent version of the ValueMotion driver. It is being phased out, as you may know. In fact, it is not officially supported in Windows XP.

Where these boards are showing up in Device Manager, it appears that the OS you're using is not a problem. I would make sure that MAX is seeing your ValueMotion driver. If you expand the Software tree in the configuration window in MAX, you ought to see the ValueMotion driver. If you're seeing it okay, or even if you're not, I'd recommend that you try uninstalling/reinstalling the driver. Make sure you do this from the Windows' Add/Remove programs utility available from the control panel. Be sure to remove your boards from their slots during the install of the driver. That way the resource
s will be reinitialized after the driver is reinstalled.

I've not yet heard of any issues with MAX 3.1 and the ValueMotion driver. I'm assuming that there shouldn't be any problems there. But if none of the above resolves the issue, you might try installing an older version of MAX. Again, I can't see why this would be an issue since MAX is only the interface with whatever NI driver is there. Still, it's something you could try.

Best of luck in getting things up and going...

Jim Laudie
Applications Engineer, National Instruments
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