AT-MIO-64E-3 does not respond to base address in Max

[Clarkus]

I am trying to install an AT-MIO-64E-3 board into an XP machine.

I am using NI-DAQ 6.9.3f3, MAX 2.2.0.3010.

I have set the DMA, IRQ etc. in device manager and there are no conflicts. When I run MAX I get "Device not responding to the selected base address" error.

I have uninstalled DAQ and the hardware, reinstalled DAQ and then the hardware, rebooted etc.

I have read all the KnowledgeBase articles dealing with this issue including:

http://digital.ni.com/public.nsf/websearch/DCFCDB240788F8D486256D6A00834D80?OpenDocument

Any suggestions?

[LA 75]

Hello Clarkus,

Uninstall the current NI-DAQ version that you have and try to install :this newer version of NI-DAQ which is compatible with your board and OS.

Let me know if this solved the problem.

Thanks,

LA

[Clarkus]

I uninstalled NI-DAQ 6.9.3 and thee the AT-MIO-64E-3 board. I installed NI-DAQ 7.3 and then the hardware.
I still get "Device not responding to the selected base address" when I run MAX.

[LA 75]

Hello Clarkus,

As it is mentioned on the KB, this is a problem related to your OS, the BIOS and the board. I would suggest you to try installing this board in another computer and see if you still have the problem. If you haven't done this, install NI-DAQ 7.3 first in that new computer, and then install the board to see if you get the error message. Was this board working before?

Thanks,

LA

[JoeSavage]

Here's an idea that might help:

In the Windows device manager, under the "resources" tab for the AT-MIO-64E-3, change the resource selection from automatic to manual. Manually change the base address to a few different values and see if that fixes the problem.

If you have access to another AT-MIO-64E-3, try it on this computer to see if it is a problem with this specific device. I doubt that this is a driver problem because the driver for the AT-MIO devices has been stable for years.

Good luck,
Joe

[Clarkus]

I have tried 2 different cards and have changed to numerous different base addresses with the same result.

Unfortunatly, I do not currently have access to another machine with the correct expansion slots. So I can not try the card in a different machine.

[LA 75]

Hello,

It seems to me that it's not a problem with the driver (as JoeSavage said, this driver has been very stable for years) and it's not a problem with the boards (the probability of having 2 boards giving the same error is very small), so most probably it's a problem with the computer.

I'm going to ask around to see if there is anything else we can do about this...I'll let you know as soon as I can.

Thanks,

LA

[JoeSavage]

Other than failing the base address test, does the device seem to work in the test panels? One quick test would be to open the digital I/O panel, change some of the lines to output, toggle the logic levels, and see if the line states track the logic levels. Also, you can switch to the Counter I/O panel, change the mode to simple event counting, set the event source to the internal 100KHz clock, and start the counter. If the counter is working properly, you should see the counter value increase at a rate of 100000/second.

If the test panels seem to work OK, you may still be able to use the board, despite the resource test failing. I still can't explain why the test fails, though.

Joe