KCrane289,
There are several reasons why a DAQ device installed in your computer may not show up in MAX.
First, I would confirm that the device is showing up in Windows Device Manager. You can confirm this by right clicking on my computer and selecting Manage. Then click on Device Manager and see if the card shows up in the right column. If the device installed properly than it should show up under "Data Acquisition Devices." If the device doesn't show up here than it may show up as a generic PCI Device that has an exclamation point on the icon next to the name. If this is the case, Windows has been unable to assign a driver to the device. This could be due to a software issue or a damaged device. If the device doesn't show up at all, then Windows doesn't even see the card and the device is either A) Broken, or B) in a PCI slot that is malfunctioning.
If the device is showing up properly in Device Manager, than I suspect that you have an issue with your MAX configuration. MAX uses a database to store information about devices. If MAX is unable to connect to this database than it may not show your device. You can look at the following knowledgebase for more information:
Why Do I Get a Measurement & Automation Explorer (MAX) Database Connection Error?Please let me know if you have any further questions, or need additional clarification on how to troubleshoot the issue.
Regards,
Neil S.
Multifunction DAQ PSE
