DAQcard 6024E crashes with windows 2000

[stew j]

I am using a daqcard with windows 2000pro and labview 7 and it occasionally stops responding and I have to do multiple re-boots of the pc before it starts working again. it also seems to occasionaly have problems being recognised by windows and max, sometimes it is picked up by one and not the other. Is this a patchable windows bug as i dont seem to have the same problems on a different pc also running win 2k pro. (but i haven't run on the other pc as long as the one with the probs) i have also noticed that if power it connected to the I/O on the daq card, the problem occurs more often on bootup of the pc.

[mhaag]

Testing the DAQCard in another laptop is a good first step in order to verify that the problem is probably with the configuration of windows and software rather than with the hardware. It appears that your DAQCard is working properly since you do not see the problem on a different computer.

Often times problems with PCMCIA devices can be a result of the PCMCIA socket or the PCMCIA drivers and software. The following Knowledgebase contains good information on debugging problems with PCMCIA cards and discusses how to remove any 3rd party socket services (that are usually installed onto mainstream laptops) and replace it with the default Windows software:

http://digital.ni.com/public.nsf/websearch/7CBFAB1E451C3A1886256D98006914AE?OpenDocument

In your particu
lar case you might check the resources and software settings of the two laptops to see if they are noticeable different. In particular check to see what software controls the PCMCIA devices and if there are other background programs running that might cause problems with Windows on your first machine.

Also, you will want to check to the version of NI-DAQ that you have installed to see if that is different between the two computers. All versions of NI-DAQ can be downloaded from our website (ni.com/support) if you wish to upgrade, with our latest version being NI-DAQ 7.1.

If you have any other questions or comments then please let us know.

Regards,
Michael Haag
Applications Engineer
National Instruments