How to uninstall NI drivers that are not removable via "Add/Remove Programs"?

[Valen Li]

Hi,
I am trying to uninstall older versions of NI MAX and DAQ drivers via "Add/Remove Programs" in Control Panels on a Win2000 test PC, but nothing happen when the "Remove" button is pressed. The same issue does not happen with any other drivers or applications installed on the same test PC. These two drivers might have been installed improperly before. Please advise how I can uninstall them without using "Add/Remove Programs"? Thank you very much for your help.


Valen

[LA 75]

Hello Valen,

Just to double check what you are doing, are you getting to the same window I'm attaching below and clicking on Remove? And after doing so, MAX doesn't get removed (or it gets removed but the Icon still appears on Desktop)?
Usually when removing MAX and installing a new driver (i.e. NI-DAQ 7.3) which installs MAX, it fixes any corrupt files that the old MAX may have had.

Be careful that when removing MAX, other dependencies (programs) may get uninstalled as well.

Please let me know about this.

thanks,

LA

[Valen Li]

Hello LA,

The window that I have is different from the one you posted. Please see attached for mine. When I clicked on REMOVE, a message popped up and disappeared within a couple seconds. And the message is as following: "The installer is verifying the installation, please do not reboot while this dialog is being display." This same message popped up every time REMOVE is clicked but I have no luck on removing MAX.

This test PC is for legacy testing and it was with Windows 98 and have an ISA DAQ card installed that requires DAQ driver 6.9.3. Can upgrading the test PC to Windows 2000 corrupt the installation?

Looking forward for your advice. Thank you.

Valen

[LA 75]

Hello Valen,

What's your email address please? I'll send you a program that will allow you to remove MAX.

Thanks,

LA

[Valen Li]

Hello LA,
Here is my email: vli@tripplite.com.
BTW, can I use the program you are sending to remove DAQ 6.9.3 as well? Thanks.

Valen

[LA 75]

Hello Valen,

I just sent you the program that you need... this program will also allow you to uninstall NI-DAQ 6.9.3.
Let me know if you had problems using it (the program is pretty self explanatory)

Regards,

LA

[Valen Li]

The program works perfectly fine and I am able to have the drivers uninstalled. Thank you so much, Luis.

Valen