MAX suddently stopped recognizing my PCI-6259 but Windows still does, why?

[Rox]

Today I tried running my LabView software and it stated that it couldn't recognize my device.  I went into measurement and automation explorer (MAX), and it no longer seems to recognize my device.  However, when I look at the devices through the Windows control panel it recognizes the board and says that it is working properly.  I have tried removing and reinstalling the board with no success.  Everything was working fine until today.  Does anyone know what could cause this and how to fix it?

Thanks!

[Corby_B]

Hello Rox,

Thanks for your post!

I am sorry to hear that you are having problems with your card being recognized by Measurement and Automation Explorer (MAX). You mentioned that you tried to uninstall and then reinstall the device. Did put the card back in the same PCI slot? I would recommend switching the card to a different one if you have not done so. Also do you have any other computers that you could put the card into that has MAX on it? If you put the card in another computer that would tell us that the card is ok and this could be a software issue. One other thing to try would be to upgrade the DAQmx driver as this is the driver for the PCI-6259. The current version is DAQmx 8.7.1 wich you can find by going to  and then click on http://www.ni.com/support/ "drivers and upgrades". You can check your version of DAQmx by expanding the software tree tab in MAX. I hope some of this information helps you fix the problem and please post back with more findings about your problem.

Cheers!

Corby_B
http://www.ni.com/support

[Rox]

Thank you for your suggestions.  This morning I switched the DAQ board to another computer and it was recognized by the same version of MAX, so it seems to be a problem with my computer and not with the hardware.

[Corby_B]

Hello Rox!

Thanks for your post back! On the computer that the card wasn't working on I would recomend a reinstall of the DAQmx driver to see if MAX will then recognize it. If MAX will not recognize it at that point I would say it could be a problem with the systems PCI slots/bus. Let mek know if that works for you and have a great day! You can find the driver at the following link

Drivers and Updates

Cheers!

Corby_B
http://www.ni.com/support