My PC does not detect PCI-6251

[jgraber]

I have a brand new out-of-the-box Dell Optiplex 745 (actually 7 of them) running Windows XP. I installed Labview 8.5 (new academic site license). I installed NI-DAQmx. Then I installed the PCI-6251 in one of the PCI slots.  When I restart the computer, it does not detect new hardware, and MAX does not list it under Devices.  It does not appear on any list when I try to install hardware manually.

There is what appears to be a place to plug in a disk drive power connector on the PCI card, but I did not receive a cable to go with that (or whatever you call those flat cables inside a computer), and from what I can gather from the installation guide, it's optional.

I read in the knowledge base that there is a known issue with the M-series, where the PCI slot does not provide 3.3 V to the card, but I checked the Optiplex specs and it claims that it does.  I have not measured it myself.

I have the same issue on the second computer.  I have not installed the cards on the rest of the computers yet. Ideas?  TIA.

Message Edited by jgraber on 01-10-2008 12:53 PM

Message Edited by jgraber on 01-10-2008 12:54 PM

[jgraber]

Never mind.  I'm an idiot, and it won't let me delete my message. 🙂

[jaced]

Could you please post the solution to this issue? Posting solutions regardless of how “simple” allows other users to find steps to troubleshoot problems that they may have. I am sure you are not the only user that has run into this issue. Your solution may help others in the future. Thank you!

[jgraber]

Well, ok, but I warned you that I'm an idiot. You have to press HARD to get the card seated all the way into the slot.  No gold should be showing on the tab that fits into the PCI slot. It detected it on the next startup.