NI MAX not picking up 9174 chassis but see's DAQs

[SouthTexas88and89]

My company swapped over from Windows 7 to Windows 10 and I tried to run some code from a previous engineer and some of the errors are pulling messages up. I see them in NI MAX but the chassis that they are attached to have a red x on them. What are some possible solutions to this? We are running LabVIEW 2019 SP1.

I've tried updating the drivers and unplugging and replugging the DAQs. I've also uninstalled and re-installed NI MAX as well. 

Thank you for the help. 

[hafiz.sallim]

That's pretty interesting. Here are some things which you can try.

1. Check windows device manager, and see if the cDAQ chassis are detected.

2. Try clearing the MAX Database. You can do this by MAX >> Tools >> Reset Configuration Data.

If it works, you will need to rename the cDAQ resources in NI-MAX to match the names used in the LabVIEW program.

-Hafiz

[pipipi0405]

Did you install NI DAQmx driver that is compatible with LabVIEW 2019?

[SouthTexas88and89]

I checked windows device manager and it looks like it's picking up the DAQs and chassis just fine. I'm hesitant to reset MAX because the DAQ names are correct on there( U2cDAQ4Mod1,etcetc). Would resetting them reset their order or mix them up? Thank you for your help.

[SouthTexas88and89]

I installed DAQmx 19.5 which was recommended to me by a support tech. I've also tried the most recent one as well. 

[hafiz.sallim]

Resetting the database would basically delete the current names. MAX would then be detecting the devices as a new device, and the default names would be used (cDAQ1Mod1, cDAQ2Mod2 etc).

You will then need to rename them, to match the previous configuration.