11-16-2007 10:36 AM
11-19-2007 01:48 PM
Hello Steve,
From your description, it appears that the hardware has never worked in your
new computer. If this is the case, then there are two potential issues
that come to mind. The first is (as you say) a PCI-X compatibility
issue. Most of our HW is compatible with PCI-X, however some of our older
cards (and older revisions of many cards) are not compatible. I found a KnowledgeBase
that lists those that are compatible (the 6052E is on that list) and talks
about how to tell the difference between those that are and those that aren't.
The other possibility I found was with the computer/OS/BIOS recognizing the
hardware and allocating resources for it. I found another
KnowledgeBase that talks about troubleshooting steps to try and fix this
issue. I am sure you have tried several of these steps, but it may give you a few more ideas.
Hopefully this helps you out, if you have any quesitions, feel free to ask.
11-19-2007 02:36 PM