USB-6008 error, analog channels not recognized on laptop.

[acanales]

Hi,

I am having an issue with a laptop computer not recognizing the analog channels on a USB-6008.  When I plug in the USB-6008 and try to run test panels using the Measurement and Automation Explorer, I get the following error:

"Error: This operation can only be performed on analog input physical channels.  As configured, this device does not have any analog input connections."

I have connected the exact same device on several other computers without any problems.  I am able to use the analog channels as intended.  I believe the analog channels are functioning correctly on the hardware itself, but I think there may be some settings or drivers not allowing the analog channels on this particular laptop.  

The software I had written has been using LabView 7.0 runtime engine with NI-DAQ 8.0.1 drivers running on Windows XP on all these computers.  The laptop with the issue is configured the exact same way.  What settings do I need to change or configure for the USB-6008 to work correctly?  Thanks.

Andy

[Burban]

Andy,

On the computer that is experiencing the issue, please follow the steps outlined for MAX Database Connection Error's here.  If that doesn't work, I would suggest uninstalling and re-installing DAQmx.

Regards,

[acanales]

I have gone through the steps from 42HG08DD with no success.  I continue to get the error, "This operation can only be performed on analog input physical channels.  As configured, this device does not have any analog input connections", when I try to use test panels on MAX.  

I have also tried reinstalling MAX with version 8.0.1 NI-DAQmx.   I have also reinstalled run-time engine (LabVIEW 7.0) in case that might be an issue.  The firewall, to my knowledge, is not blocking any NI software.  I still feel that there is some sort of communication error, but it is not obvious to me.

I will be trying another version of NI-DAQmx, both 8.0 and 8.1, to see if that resolves the issue.  In the mean time, any other suggestions?  Thanks.

[Burban]

acanales,

You mentioned the firewall settings, but make certain that you perform steps 2 and 4 in the KnowledgeBase I linked in the previous post.  Those are most likely to resolve this issue.

Message Edited by Burban on 05-29-2009 09:10 AM