USB-6289: +5V pinout doesn't give a signal

[vroomy]

Hello,

My USB-6289 has developed a sudden problem with its +5V DC out. I was checking the signal quality of the +5V signal on my oscilloscope, disconnected, connected a counter (PFI12, ctr0) to the scope, ran a few pulse trains (I am using Igor Pro to control the DAQ), stopped the counter, and reconnected the +5V signal to find that is dead. 

I am not sure if I have inadverdantly overloaded the output somehow. The USB-6289 does self-test OK, and the digital and analog output still work fine. It is just the +5V that is not outputting -- is there a software option that may have accidentaly turned it off? 

Regards, 

Arun

[vroomy]

Here is the DAQ Diagnostic Test 2.0 result. It shows that one of the DAC's (A0) is malfunctioning, but says that the digital i/o is ok -- what does this mean? Can there still be hardware damage?

Selected Device: Dev2

Device Type: USB-6289

Serial Number:

Device Support: UNKNOWN.  The selected device may be newer than your version of the Diagnostic Utility.  Although the tests may appear to run properly, the results could be inaccurate.

NI-DAQmx Version: 9.0 (PASS)

Device Reset: (PASS)

The device was last self-calibrated on: 5-28-2009 3:05:04 AM

Running Calibration ...   (PASS)

-------------------- Testing Counters... --------------------

Testing CTR Buffered Pulse Generation...   (PASS)

Testing CTR Single Pulse Generation...   (PASS)

-------------------- Testing Analog Input... --------------------

Testing AI Ground Reference...   (PASS)

Testing AI Voltage Reference...   (PASS)

Testing AI Finite Sample Clock...   (PASS)

Testing AI Finite Sample Clock Frequency...   (PASS)

-------------------- Testing Analog Output... --------------------

Testing AO Finite Sample Clock...   (PASS)

Testing AO Finite Sample Clock Frequency...   (PASS)

Testing AO Single Point...   (FAIL)

************ Test FAILED for the following reason ************

This test failed to output 9.000000 Volts on Dev2/ao0.  The actual value written was 0.083467.

*******************************************************
Testing AO Accuracy...   (FAIL)

************ Test FAILED for the following reason ************

This test failed to generate a voltage waveform with an error of less than 0.007621 Volts on Dev2/ao0.  The actual average error was 0.557294 Volts.

*******************************************************
-------------------- Testing Digital IO... --------------------

Testing DIO Lines...   (PASS)

Testing DIO Ports...   (PASS)

 ----- DIAGNOSTIC TEST COMPLETE ----- 

[xdaf]

The +5V pin should always be high. Are you sure it's not shorted to GND (or some other low signal), maybe in your DUT board?

If not, I fear the output stage is damaged...

[lab_boy]

Hey it seems like you card could be broken.