Uninstallation of NI-DAQ patch due to blue screen

[Nicklas]

I have a PC (win 2000) where NI-DAQ 6.9.3 has been installed. Except for this there seems to be a patch for NI-DAQ 7.0.08a.

The DAQ card I'm using is 6036E.
When I try to test it in MAX I get a blue screen.

I've tried to uninstall NI-DAQ and MAX as well, but when I reinstall NI-DAQ 6.9.2 (that is supposed to be the best one for this DAQ card using LABVIEW 6.0.2) the 7.0.08a-patch is still there (I can see it in MAX).

How can I get rid of this patch? Do I have to reinstall labview or is there some other solution?
WBR
Nicklas

[RIO-Todd]

Nicklas,

Do you have a National Instruments Software Entry within add/remove programs? Newer National Instruments software packages are now included within a single entry of add/remove programs entitled National Instruments Software. I would check to see if you have this entry within add/remove programs and see if NI-DAQ 7.0 can be uninstalled from there. The document linked below discusses this in more detail.

Cannot Find NI Software in the Add/Remove Programs Control Panel Applet to Uninstall It
http://digital.ni.com/public.nsf/websearch/8F58F4C92586986886256CE5005186F0?OpenDocument

If that doesn't work, then you might have something lingering in the Windows registry which you might have to manually delete yourself. It is usually a good pr
ocedure to uninstall all National Instruments software, clean the registry, and then start over and reinstall the software.

I have attached a word document that includes the steps for cleaning National Instruments software and starting with a clean machine. I have also attached a microsoft cleaning utility that the word document will reference.

I hope this helps.

Regards,

Todd D.
NI Applications Engineer