don't see daqcard700 in MAX

[juanni]

I am trying to use a pcmcia daqcard 700 to collect data, but can't see it in MAX.  What do I need to do?  Jonathan

[juanni]

I should mention that I already rolled the nidaq driver back to 6.9.3

[Matthew_W]

 Hi Jonathan,

 Here are several suggestions on troubleshooting this device.

 1. Refresh MAX with F5
     When you first install MAX there is a setting to automatically refresh or refresh manually, by default automatic is turned of

 2. Check to see if the correct drivers are installed for your system. You are correct, for this device the drivers should be NI-DAQ 6.9.

 3. Does the device show up in Windows Device Manager? If not, make sure that the device is plugged in correctly and check for any loose connections.

         
             a. How does it show up?
                     If it shows up Under Data Acquisition Devices : Go to step 6
                         This problem might also be related only to Measurement and Automation Explorer (MAX) software.
                         Refer to Why Do I Get a Measurement & Automation Explorer (MAX) Database Connection Error?
                         A lot of times deleting the MAX data folder and restarting MAX helps.

                     If the device does not show up under Data Acquisition device
                        Right click on it and uninstall it in device manager.
                        Restart machine and let software be installed automatically

  4. If all the above steps fail, first try just repairing the driver through "Add/Remove Programs" in the control panel, or just completely uninstall the driver and reinstall it.

 Please give these steps a try, post back if your still having issues. Best regards,

MatthewW
Applications Engineer
National Instruments

[juanni]

Is it possible to use a daqcard 700 and a USB6008, or does the driver wind up being an issue?  Jonathan

[Paul_C.]

Hi Jonathan,

The DAQcard 700 and the USB-6008 should both work fine in the same computer.  However, they will be using two different drivers.  Our DAQcard 700 can only be used with our Traditional Ni-DAQ drivers (up to version 6.9.3).  The USB-6008 can only be used with our new DAQmx drivers.  You will need both drivers installed on the computer for both cards to work.   The best procedure would be to install the drivers, turn off your computer, install the hardware, and when you boot up have windows automatically find the device drivers.

I hope this helps,
Paul C.

[Tom_W_[DE]]

Hi Guys-

Actually, it is not possible to install the NI-DAQ driver (6.9.3 and earlier) in the same system as NI-DAQmx (7.0 or later). 

One option would be to use the USB-6008 with NI-DAQmx Base for Windows, but a better option would be to upgrade the DAQcard-700 to a newer device that is supported by NI-DAQmx.  For example, the DAQcard-6036E has enhanced functionality if you still need a PCMCIA-based solution, or the USB-6211 may be a good choice if you can switch to another USB-based device.

Hopefully this helps-

[Paul_C.]

Hi Tom and Jonathan,

My apologies, I was thinking of our newer Traditional Ni-DAQ drivers (7.x or later) which can be installed on the same computer as our DAQmx (7.x and later).  Our older drivers were called NI-DAQ and went up to the latest version which is 6.9.3.  This is documented in the readme for DAQmx found here in the following statement:

"Traditional NI-DAQ (Legacy) has the same VIs and functions and works the same way as NI-DAQ 6.9.3, except you can use Traditional NI-DAQ (Legacy) and NI-DAQmx on the same computer, and some hardware and software is no longer supported."

Regards,
Paul C.

Message Edited by Paul C. on 10-10-2007 04:09 PM