error -10805 base address, device workes properly some days before

[maetesmueller]

hello,
we have problems with a pci-mio-16xe-10 device in an hysitron nanoindentation system with NI-DAQ 6.9.1f28. the device worked properly before, but now it outputs error -10805 when starting the test-panel in "Measurement and Automation". We tried several driver versions on two computers and several PCI slots. Nothing worked! Is it broken?

The selftest with the newest  NI-DAQ (8.7.1) shows following output.

05.06.2008 17:34:43

Selected Device: Dev1

Device Type: PCI-MIO-16XE-10

Serial Number: 109A527

Device Support: (PASS)

NI-DAQmx Version: 8.7 (PASS)

Device Reset: (PASS)

The device was last self-calibrated on: 01.03.2004 15:21:46

Running Calibration ...   FAILED for the following reason: 

Error -50152 occurred at DAQmx Self Calibrate.vi:1

Possible reason(s):

Ein Hardwarefehler ist aufgetreten. Die Operation konnte nicht wie angegeben abgeschlossen werden.

-------------------- Testing Counters... --------------------

Testing CTR Buffered Pulse Generation...   (PASS)

Testing CTR Single Pulse Generation...   (PASS)

[BerndF]

Hi maetesmueller,

In your post you stated that the device worked properly before, what does that mean? Did it work properly before any changes you have made or does the error appear suddenly without any change in your system?
As you already checked the board in different slots on different machines I assume that the board is defective.
If not already done so, try running the E Series online diagnostic utility located here http://ni.com/support/selftest, this utility is able to diagnosis many hardware issues.

Regards,

Bernd
NI-Applications Engineer

[maetesmueller]

Hi Bernd,
thanks for your replying so soon. We did not change the system. It was just switched off for some days. The error appeared suddenly. I already did the online selftest, but this test canceled right after the start because of error.
So I think, we will have to deal with sending it in for reparation!?

regards

martin

[BerndF]

Hi Martin,

yes, I guess sending in the board for inspection/repair is the next logical step.
If you decide to do so, please directly contact our Munich based office to get further instructions on how to proceed.

Regards,

Bernd
NI Applications Engineer

[maetesmueller]

Hi Bernd,
thanks for your help, again! How long will it take to send in the card and getting it back? And how much will it cost? Unfortantely, we do not have much time left. In the beginning of July the whole system will change its location.

Regards

martin

[BerndF]

Hi Martin,

All repair-work is done in our plant in hungary, the regular duration for a repair is about 3-6 weeks.

Regards,

Bernd
NI applications Engineering