BAT54S Symbol/Footprint Wrong

[ajt]

This an SOT-23 type part with two Schottky diodes in series.  The common connection is OK but the cathode and anode connections are reversed.  I know this is the case since the boards we built wouldn't work until we mounted the parts upside down to reverse two of the pins!

Is there a master bug list somewhere that bugs can be entered and status determined?  

[GarretF]

I've looked at this part, and you are correct, the connections are reversed. I've entered this into our defect tracking software so that it will be resolved in a future release. Unfortunately, there is no public defect list.

[ajt]

If there is no public defect list is there a central place to report and view problems like this?!  There clearly needs to be as others will be making bad PCBs due to these problems. We made a bunch of scrap boards and it would be wrong to let others independently discover problems like this and also make bad boards. 

It is understood that there will be some problems with the master component database given the sheer size of it.  It is also understood that there will be bugs in the software given the complexity.  In some cases,  bugs can cause the software to crash or files to become corrupted.  Users should not have to independently discover these issues over and over again.    An  example of a problem we are warned about is the memory leak issue.  Knowing this, I can restart the program from time to time and not get to the point it crashes and I lose a a lot of work. 

If such a central place existing, NI developers could verify issues, submit them to the internal defect tracking system, and post a knowledge base item about it. 

We need this type of information in one place even if it is a user only list.  What does NI management say about this?  How is it done for other NI products?  How do Orcad, PCAD, etc. do it?   

[GarretF]

You feedback is appreciated. Unfortunately, there is no public defect list, so the best way to report issues is through ni.com/ask and your normal support channels.

I'd also like to point out that we have become much more open in recent years, for example we now report bugs that we've fixed in the readme file which is also visible on our website. I am not aware of any other NI product that has a public defect list, and I certainly cannot speak for other companies.