I see what you mean now about this relay. The ones in the database are basically the same when it comes to simulation, but unfortunately I have had no success in trying to add a footprint to these. The footprint you need for exprt to PCB is in the Multisim Database. What you could posssibly do is 2 things.
1. Create a Layout Only component with no model. Do your simulations with the ones in the database and then after that replace the ones used for simulation with the Layout component before exporting to UB or another layout package. This is what I have succesfully done in the past. It is a pain to do it this way, but sometimes there is no other choice.
2. Attempt to import your component from the other software you said you were using. I think you said it was Orcad if I am not mistaking. To do this I would try to put it in a schematic, save that schematic and attempt to import that into Multisim. At that point you can try to save your component to the user database. All this is theory on my part as I do not have ORCAD and have no way of testing this to see if would actually work. Give it a shot and see what happens.
Hope this helps
