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Help system doesn't work !

Hi there,

 

I am trying the Circuit Design Suite 13.0 and the help system doesn't work at all.

 

No help from

 

  1. The main menu Help -> Multisim help F1
  2. In all the dialogs with a Help button. Nothing happen if I click the Help button ?

I use Windows XP SP3 FRENCH and all the installtion went without any problems everything else is working perfectly.

 

I checked in the install program if I need to install the help system separately and didn't see anything.

 

Any ideas of what's goint on ?

 

Thank you, bye.

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Message 1 of 4
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Hi Pierre,

 

Are you able to manually open the help file?  Go to C:\Porgram files\National Instruments\Circuit Design Suite 13, the Multisim.chm file is the help file, double click on it and see if it will launch.  If you the file opens and nothing is displayed, google 'unable to open .chm" file, there are lots of instructions how to fix it, here is an example:

http://www.thefinalguide.com/2009/07/unable-to-read-chm-files-on-xp-2003-vista/

Tien P.

National Instruments
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Message 2 of 4
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I tought it was perhaps a limitation of the trial version but I found that the Windows help doesn't work but the help of my others program do and no I can't open the help file C:\Program Files\National Instruments\Circuit Design Suite 13.0\Multisim.chm.

 

I am receiving the message " Impossible d'ouvrir le fichier : mk:@MSITStore: *.chm " = " Impossible to open the file: mk:@MSITStore: *.chm " 

 

I don't think this problem is related to Multisim. I will check that.

 

Thank you, bye.

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Message 3 of 4
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Everything is working now it was not Multisim the problem.

 

Thank you.

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