I cannot place components or measuring instruments

[Robinia]

Hello,

I installed NI Circuit Design Suite (Student Edition) approximately a month ago as my course requires it for hand-in assignments. Two days ago it stopped allowing me to edit or place components or measuring intruments. When I installed it originally, I made sure to activate it as the professor had mentioned others had forgotten in the past. My NI License Manager also verifies this, saying that it is activated for my computer, so I have no idea what the problem could be. I have an assignment due on Tuesday, so help with this would be greatly appreciated. Thank you very much and happy thanksgiving!

Robin

[lacy]

You can give this procedure a try and see if it will restore your toolbars. Goto C:\Documents and Settings\Owner\Application Data\National Instruments\Circuit Design Suite\10.1\config. Make copies of what is there currently just in case. Now delete everything in this folder and restart Multisim.

This will not harm any saved files or delete any of your work. The only thing you may lose is any customizations you have done to your toolbars. Once MS starts up it will rebuild these file back to default.

This may help. It has know to work in the past with other simular situations. Let us know if does the trick.

[Robinia]

Hi Lacy,

Thank you for your advice; I tried it (although I didn't have the same location as you - I used C:\Program Files\National Instruments\Circuit Design Suite 10.1\config instead) and inserted the CD when it prompted me for more files (I assume to build up the defaults again) but it didn't work. Tried it again; still didn't work. I may try reinstalling it next.

Thanks again,

Robin

[Robinia]

'Repairing' it through 'Add or Remove Programs' didn't work...next step is reinstalling

[lacy · Accepted solution]

Before doing a re-install try checking the Global and Circuit restictions tabs to see if maybe some of the options there have been activated. This may cause this problem if they have been turned on. I can not verify this on my version since I don't have these options in Power Pro.

Doing a re-install from the CD usually doesl not work as that only removes the core files. It leaves other files behind and information behind. So if something other than the core files are causing this it will still be there afterwards.

Try doing this instead. Goto C:\Program Files\National Instruments\Shared\NIUninstaller and find the program call "uninst" Open it. A dialog box will appear with a list of programs on the left side. Select the program you want i.e. Circuit Design Suite 10.1 Pro to highlight it and then on the right side click repair. Make sure your CD is in the drive proir to clicking repair. This should re-install everything back, hopefully, to the way it was when it was first installed. It is still safe and won't remiove any saved circuit files. I use it as a last resort, but it seems your there already. I have had success in doing this to correct strange problems that seem to crop up out of nowhere.

I hope this helps as I am running out of ideas

[Robinia]

Hi Lacy,

Thank you for your suggestion about the global and circuit restrictions. When I tried selecting them I was prompted for a password, which I thought was odd as I had never set one. In searching a bit more, I found that the default is Rodney (http://forums.ni.com/ni/board/message?board.id=370&message.id=2640&query.id=35261#M2640). Now I can use it for my course assignment.

Thank you so much! Without your help I would have been trying to call tech support and being very worried but instead it was fixed today.

Thank you!

Robin