11-16-2019 06:53 PM - edited 11-16-2019 07:05 PM
Hello,
Yesterday, I encountered a '522' timeout error while attempting to browse available packages (see screenshot). I thought this was simply an isolated issue, as the laptop I was using was freshly imaged by IT, and I was in process of setting up my software. I spent a bit of time attempting various fixes, but eventually gave up and decided to reach out to NI Support. They suggested a few things I had already tried, and so they elevated the issue and called it a day (was late hours, should hear back from them this Monday). A bit later, I try to open NIPM on my home office machine, same error... I call my colleague, same error!
I'm thinking maybe there is a server issue? or NI rolled out a bad update? Anyone else having this problem?
Also, noticed a couple people are reporting "Error while installing: "ni-ssp-notifier(...)" issues on this forum within the past 24 hours. I also experienced this, and so I resorted the offline installers. I highly suspect this is a related issue.Updates for installed packages via NIPM still seem to work, it's just browsing packages and online installers from NI's website that seem to experience this issue.
11-16-2019 07:07 PM
I'm seeing the same thing. "There was a problem retrieving available products".
11-16-2019 07:35 PM
I think it's a server side issue, as I just rolled back my version 19.0, yet the issue persists.
11-16-2019 10:30 PM
same question
11-18-2019 12:18 AM
Looks like the issue was resolved earlier today! Functioning nominally now!