TestStand 2019 f4 installer error message says need latest Package Manager, but is latest PM already installed.

[ryk]

While trying to install TestStand 2019 (f4) (downloaded from this location), with a newly installed NI Package Manager, the following error message appears:

We have tried rebooting the host PC after latest Package Manager was installed, and have allowed package Manager to update, but we cannot install TestStand.   This is a first installation of TestStand on this Windows 10 PC.

We are not sure what to try next.  Has anyone else run into a problem like this? If so, how did you resolve it?

Thanks.

[CL_eisenwr]

Did you try the offline installer?

[ryk]

No, we have not tried the offline installer.   I guess its worth a try. 

Can I know if is something you have tried when facing these same circumstances?

[ryk]

Regarding the offline installer, yes, we just tried it with the same results.  It did not work.

[ryk · Accepted solution]

Solution was to uninstall and reinstall package manager.  User was then able to successfully install and license TestStand.