Can't edit the Message Popup in TestStand 3.5

[parkerfly]

It is possible, but the way our IT department operates I can't see them actually testing anything they install.  My system (the one with the problem) was the first one in our area to get TestStand installed on it.

So does that mean I have to get the person who actually did the install and have them log in and run it to get rid of this error?  If there is any way around this without having to use our IT department it would be a much better solution.  We don't have the best of luck using them 🙂

[Norbert_B]

Well, at least it is the best option to solve the issue.

As far as i can see, your admin-rights seem to be limited for usage of the PC, but you have no right to install software. Is that correct?
If not, you propably want to install TS (Eval should be sufficient) with your login just to check if that works....

The issue you are running into here is, that the CVI-engine cannot be registered properly in the registry and therefore TS cannot start it correctly. So maybe if you can install CVI on the system, the error disappears.... but i am not too sure about that.

Norbert

[parkerfly]

I am able to install software, but don't have access to the network drive where the install files are located.

Sounds like I should uninstall TestStand 3.5, install the trial version, then activate it?  Our IT department didn't know how to activate TestStand or Labview when the installed it, so we were given the serial number to use to activate our software.  Do you think that would do it?

-Bill

[Norbert_B]

You can definetly give it a try....

Norbert

[parkerfly]

It's fixed!  I contacted the IT person who did my install, and they came over and uninstalled/reinstalled TestStand, and I can now edit popup message!  Thank you for your help!