Deploy error -40 and HS-DIO 181 update

[LuigiM]

(To who it may concern)

After the update of HS-DIO 181 (runs via NI Update Service) we was unable (on all company machine and OS XP/Vista/7) to performs deployment (using deployment utility but I guess that this problem can occur also on the other deployment utility LV & CVI) using previously made deployment configuration that operate correctly (installers were created correctly).

This is the message coming out from utility:

**************

*** Error: Internal error. (Error code -40)

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*** Error Details:

Error in MDF API function: _MDFDistCopyList_GetCount

Volume number 3 is too high. The number of volumes is 1.

*** End Error Report

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Done building deployment Internal error code -40 Making an installer, please wait... TestStand - Deployment Utility Splash Screen.vi >> TestStand - Distribution Wizard GUI.vi >> TestStand - Build.vi >> TestStand - Create Meta Installer.vi >> TestStand - Build Meta Installer.vi >> TestStand - Copy Meta Installer Parts to Cache.vi >> MDFDistCopyList_GetIAlltemsInfo.vi >> MDFDistCopyList_GetCount.vi

The installer is finished

Looking into Detailed_Installer.log' we found (last rows before error):

... > Preparing to build deployment

    [DISKCOPY BEGIN]  Sat Oct 13 16:46:32 2012

> Copying products from distributions Calculating layout of products on volumes. Media spanning is not enabled. Estimated initial media cost: 86563784 ...

Getting disk information for NI Measurement Studio Visual C++ Common Libraries for the MFC 8.0      Product path: Products\NIVcppCommon2005\      Product is on disk with id '{14508501-4F37-4E2F-9ACD-30E0408D8DF2}', volume 3

Locking into registry we found this info regarding the package code reported form log:

NI-HSDIO 1.8.1 1.81.49153

Package GUID: {14508501-4F37-4E2F-9ACD-30E0408D8DF2}

Distribution GUID: {A3CDDB38-1FC4-4506-A416-5BDE88B1E748}

With a deep loock into the installer files we found that the HS-DIO update is constituted by 3 volumes but with a more advanced analysis of related registry keys we found that in effect into the registry there is reported just 1 volume and not the effective 3.

So it is necessary to patch into registry in order to ad the other 2 subkey related to the missing volumes.

Unfortunately some keys varies form machine to machine and it is not possible to publish a path.

I report here the "example" of registry modification to add wher the <ID key>s are masked:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\National Instruments\Common\Installer\Suites\<ID key1>\Distributions\<ID key2>\DistVolume2] "DistVolume"=dword:00000002

"SuiteVolume"=dword:00000001

"RelPath"="C:\\ProgramData\\National Instruments\\Update Service\\Installers\\NI-HSDIO 1.8.1 1.81.49153\\NIHSDIO1812\\"

[HKEY_LOCAL_MACHINE\SOFTWARE\National Instruments\Common\Installer\Suites\<ID key1>\Distributions\<ID key2>\DistVolume3] "DistVolume"=dword:00000003

"SuiteVolume"=dword:00000001

"RelPath"="C:\\ProgramData\\National Instruments\\Update Service\\Installers\\NI-HSDIO 1.8.1 1.81.49153\\NIHSDIO1813\\"

Clearly after this modification the deployment runs well and the installer was created.

Probably the error was due to an incorrect information registered by the HS-DIO update during its installation.

Sincerely

[snowpunter]

You'll probably want to uninstall and reinstall the HSIDO driver.

[LuigiM]

Hi Swnopunter,

the driver was downloaded by NI Update Service and reinstalling them from the folder doesn't solve the problem, furthermore this happened in several different PC with different OS.

Sincerely