Test Stand intermittent error/crash problems

[Pelin Y.]

I've been experiencing an intermittent crash problem on TestStand 4.0 for a long time.

Previously, I got customer support on this issue (Reference#7226468) and they suggested repairing Test Stand to solve the problem. It seemed the repair solved the problem for a while. But after one month w/o crash, I got the same Run-time Error/crash, with following messages: “Microsoft Visual C++ Runtime Library Error”, “Sequence Editor: Operation failed, error code: -17500”, “Sequence Editor: Can’t get type palette file list; they must be loaded first, error code: -17500 Oparetion failed, Source: TSAPI”, etc.

How can I solve this issue?

Regards,

[Snowman 6008]

Pelin,

I would recommend trying to repair TestStand again if it worked the first time, but having to repeatedly do so could become bothersome.  Did you change anything in the code between when it worked and when you get this error? Do the errors come from the same step in your execution as the did a month ago? If so what is happening in your code when you get these errors? Have you seen this same error on any other machines? Are you calling a C++ DLL and if so what version of Visual Studio do you have on the machine?