Driver install with PXI 8360 Error " This device cannot start - Code 10"

[M_Analog_U]

While trying to instal PXI-6541 in PXI-1036 chassi with PXI 8360 controller[express-8360 on laptop side] , getting the error message "This device cannot start [Code 10]" Laptop is Lenovo T60 with latest BIOS

Thanks

Manu 

[Akshat Jain]

Hi Manu,

[Akshat Jain]

Hi Manu,

               Its important to note when is the error occuring so that we are able to know if it is occuring in the BIOS or not.

Check if the saame error is occuring in the Device Manager.

If the error is not occuring in the BIOS then you are using an older version of NI-PAL.You need to use NI PAL 1.63 or later.

The following device drivers will upgrade the version of NI-PAL. 

NI-VISA 3.0.1f3
NI-FGEN 2.0
NI-488.2 2.1
DriverCD Aug2003

Regards

Akshat Jain

[M_Analog_U]

Akshat,

i'm seeing two PCI to PCI bridges with a "?" . when i try to update driver, restart, and look in the device manager, there seems to be twice the number of devices in the chassis. In fact i had to install the driver two times for each card in the chassis. But every time, the same error code 10 meassage comes.

How will i check the NI-PAL version? In fact i'm having device drivers from 2008 CD. 

Thanks

Manu 

[Akshat Jain]

Hi Manu,

At what stage of execution is the error message being displayed?

Do you have latest drivers for 6541?

If not, then go to the following link to update your drivers.

http://joule.ni.com/nidu/cds/fn/p/sb/navsRel?q=hsdio

Regards

Akshat Jain

[Can_W]

Hello Manu,

I'm sorry to hear that you are having so many issues with getting your Expresscard 8360 working on your Lenovo. I recommend that we first look into Device Manager in more details. You mentioned that there were question marks (?) on certain devices. This usually means that there are devices on your PC that do not have any associated hardware drivers. For the Expresscard 8360, the drivers should be native to the Windows system, so I am unsure if those "?" do belong to this portion of the system. We can test this out by removing the expresscard 8360 and see if the "?" are still present. These "?" can be from the internals of the PC or modules that you've attached. If you've restored your operating system recently, it could be from the peripherals of your computer in which case you will need to find and install the chipset drivers. This can also be from the modules that you in your chassis, assuming that you haven't installed the necessary drivers for them, in which case you can find them on the Driver CD you have.

The exclamation mark (!) in Device Manager usually signifies a problem with getting the hardware started/operational. From your earlier posts I believe that the "!" is related to the Error Code 10 that you are receiving. Assuming that the correct power sequence was performed, chassis then PC, this is representative of a BIOS compatibility issue. Essentially this is occuring because the BIOS of the motherboard is not correctly allocating the necessary resources to all the devices as it is supposed to. Since you already have the latest BIOS, I would recommend that you try using the MXI Express Compatibility Software, here ni.com/beta. This is something that National Instruments created in order to correct for the incorrect resource allocation of the PC. It is not a beta program, it is only on the site so that we can manage it more easily. I have seen Lenovo T60 laptops work with this software installed.

Let me know if this helps

Thanks

[M_Analog_U]

Can, This sounds like a great solution. I went ot the link and registered. Its telling Approval pending. Even mailed mxiebios.beta@ni.com for help in speeding up approval.Still pending. Please help in speeding up. Lots of days work is gated due to this.

Appreciating help. 

Thanks

Manu 

[Can_W · Accepted solution]

Sounds great Manu,

I also followed up on this for you, so you should be getting approval sometime today.

I hope for the best

[M_Analog_U]

Thank you very much for the help, Can. This really worked !!!

--Manu 

[chavezb]

I am having very similar problems with a Lenovo T60p, PXI-8360 bridge, and PXI-1006 Chassis.  The device manager seems to have identified the 8360 correctly, but cards in the chassis get two entries and they have "!" and give error code 10 when I tried to install drivers.  Also, when I veiw the configuration in MAX, there is a message that says "The Chassis has been identified but is not described in the pxisys.ini for the system".

I submitted a request for "MXI Express Compatibility Software" through the beta site, hope it doesn't take to long.

Thanks,

Brett