PCI MXI-4, Host computer won't boot when pci/mxi-4 cable is connected.

[BillDev1]

This is a new installation of a PXI-MXI-4 (8331 controller) chassis (1031) and MXI-PCI card.  The controller is in PXI slot 1, the other 3 slots have Mux & Digitizers installed. The drivers are installed (NI-PXI, DAQ 7.4), the Winows XP device manager shows the MXI connection monitor & the PCI-PCI bridge working properly.

Problem: The host pc to pxi cable must be disconnected so the computer will boot up, then reconnected. In MAX the MXI-PXI controller type is configured as 'External PC'. MAX displays the slot 1 controller & a 'connection timed out' message. The other 3 slots are greyed out and displayed as unknown.

I have tried removing & reinstalling the drivers & moving the PCI card to a different slot.

Any suggestions? Thank you -WR

[DanielKurejwowski]

Hi,

  You can find a troubleshooting guide at http://digital.ni.com/public.nsf/websearch/484F81E6570AD803862569ED007AAA41?OpenDocument

  You might also need to update your computer's BIOS.

  Have you tried the PCI card and chassis with another computer? Do you have another MXI kit available for you to test with your computer and chassis? Trying these can help narrow down the source of the problem.

Regards,

Daniel K.